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Posted Dec 5th, 2011
How do I remedy HOA Management company negligence?

Additional Details:
I live in a townhouse in a HOA community. My concrete patio is cracked and sunk in one corner in a
way that collects water when it rains. My shed is also on top of the patio and because it has sunk 2
inches, on one side has a large gap under the door. These are considered exterior improvements,
which are the HOA''s responsibility. This was verified in writing by the HOA president, and the
management company sent out someone to assess the situation. The first person came out in April and
did not know how to fix it. The second person was supposed to come out a week later, but did not
come until June, and they wanted too much to fix it. I am on the HOA board, and agreed that the
estimate was too much, and requested more estimates. The management company has told me every few
weeks they will send someone out, but has never done so. It is now 8 months later, and nothing has
happened. The work should be $3000-4000 and I don''t want to pay for that when it is their
responsibility.
Legal Topic Area: Residential Real Estate in NC

If you are on the Board, then you are their employer and they are your employee. If they do not do what they have promised, call a meeting, present your case to the rest of the Board, and replace them. This is bad customer service but probably not negligence.


Answered on Jan 11th, 2012 at 1:47pm